Terms of Service
Overview
Welcome to Inochroma, your trusted solution for gray hair.
This website is operated by Inochroma. Throughout the site, the terms “we,” “us,” and “our” refer to Inochroma. We provide this website—along with all related information, tools, and Services—on the condition that you accept all terms, conditions, and policies stated here.
By visiting our site or purchasing a product, you agree to engage in our “Service” and to be bound by these Terms of Service (“Terms”). These Terms include any additional policies or conditions referenced here or accessible by hyperlink. They apply to all users of the site, including visitors, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website.
By accessing any part of the site, you agree to comply with these Terms.
If you do not agree with all the conditions of this agreement, you may not use this website or any of its Services. If these Terms are considered an offer, acceptance is strictly limited to the scope of these Terms.
Updates and Changes
We may add new features or tools to our store from time to time. These will also be subject to the current Terms of Service.
You can always review the latest version of our Terms on this page.
Inochroma reserves the right to update, modify, or replace any part of these Terms by posting updates here. It is your responsibility to review this page regularly for changes.
Your continued use of our website or Services after any updates constitutes acceptance of those changes.
Hosting Platform
Our store is hosted by Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and Services securely and efficiently to you.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your province or state of residence. If you are not, you have obtained consent from a parent or guardian to allow any of your minor dependents to use this site.
You agree not to use our products or Services for any illegal or unauthorized purpose, and you must comply with all applicable laws, including copyright regulations. You must not transmit any destructive code, viruses, or malware through our website.
Any violation of these Terms will result in immediate termination of your access to our Services.
2. General Conditions
We reserve the right to refuse Service to anyone, for any reason, at any time.
You understand that your non–credit card data may be transferred unencrypted and involve transmissions across various networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Services without express written permission.
The section headings in this document are provided for convenience and do not affect the meaning or scope of any clause.
3. Accuracy, Completeness, and Timeliness of Information
We make every effort to provide accurate and current information, but we are not responsible if any content on our site is inaccurate, incomplete, or outdated.
The material on this site is provided for general information only and should not be used as the sole basis for decision-making.
Any reliance on the content of this site is at your own risk. Some information may be historical and is offered only for reference. We reserve the right to modify the contents of our site at any time, but we are not obligated to update any information.
4. Modifications to the Service and Prices
Prices for our products may change without notice.
We also reserve the right to modify or discontinue any Service (or any part of it) at any time without notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
5. Products or Services
Certain products or Services may be available exclusively online through our website. These may have limited quantities and are subject to our Refund Policy.
We strive to display accurate colors and images of our products. However, we cannot guarantee that your monitor will display colors exactly as they appear.
We may, at our discretion:
- Limit the sale of products or Services to any person or geographic region.
- Limit quantities available for purchase.
- Modify or discontinue any product at any time.
All product descriptions and prices are subject to change without notice. We do not guarantee that any product, Service, or content will meet your expectations.
6. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order. We may also limit quantities per person, household, or order. These restrictions may include orders placed under the same customer account, credit card, or billing/shipping address.
If we change or cancel an order, we will attempt to notify you using the contact information provided at checkout.
You agree to provide current, complete, and accurate information for all purchases and to promptly update your details—such as email address, credit card number, and expiration date—so we can complete transactions and contact you if needed.
For more details, please review our Refund Policy.
7. Optional Tools
We may offer access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available” without any warranties or representations.
Your use of any optional tools is entirely at your own risk. Before using such tools, make sure you understand and agree with the terms of the third-party provider.
In the future, we may introduce new features or Services, which will also be governed by these Terms of Service.
8. Third-Party Links
Some content, products, or Services available through our website may include materials from third parties.
Links to third-party websites are provided for your convenience. However, we do not endorse, control, or guarantee the accuracy of any external content.
We are not responsible for any damages, losses, or issues arising from your use of third-party websites or purchases made there.
Please review third-party policies carefully before engaging in any transaction.
9. User Comments, Feedback, and Other Submissions
If you send us creative ideas, suggestions, or other materials—whether online, by email, or by mail (collectively, “comments”)—you agree that Inochroma may use them freely. We may edit, publish, translate, or distribute your comments without restriction and without obligation to:
- Keep any comments confidential.
- Provide compensation.
- Respond to comments.
We may, at our discretion, monitor, edit, or remove any content that we consider unlawful, offensive, defamatory, or otherwise inappropriate.
You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or moral rights. You also agree not to submit unlawful, abusive, or obscene material, or upload malware or viruses. You are solely responsible for your submissions and their accuracy.
10. Personal Information
Your submission of personal data through the store is governed by our Privacy Policy, which explains how Inochroma collects, uses, and protects information.
11. Errors, Inaccuracies, and Omissions
Occasionally, our site may contain typographical errors or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors, update information, or cancel orders without prior notice—even after you have submitted an order.
We are not obligated to update information unless required by law. No “last updated” date on our site should be taken to mean that all content is current.
12. Prohibited Uses
You agree not to use this site or its content for any unlawful purpose, including (but not limited to):
- Violating any local or international laws or regulations.
- Infringing upon intellectual property rights.
- Uploading malicious code or viruses.
- Harassing, abusing, or discriminating against others.
- Submitting false or misleading information.
- Collecting personal data of other users.
- Spamming, phishing, or scraping the site.
Any violation may result in the immediate termination of your access to Inochroma’s Services.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Inochroma gray hair solution website will be uninterrupted, timely, or error-free.
All Services and products are provided “as is” and “as available.”
We make no warranties—express or implied—regarding merchantability, fitness for a specific purpose, durability, or non-infringement.
In no event shall Inochroma, its officers, employees, affiliates, or suppliers be liable for any direct, indirect, incidental, or consequential damages (including lost profits or data) arising from your use of our Services or products.
Because some jurisdictions do not allow the exclusion of certain liabilities, our liability will be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold Inochroma, its affiliates, employees, and partners harmless from any claims or demands (including reasonable attorney’s fees) arising from your violation of these Terms or any applicable law.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full effect. The invalid portion will be enforced to the maximum extent permitted by law.
16. Termination
These Terms remain effective unless terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services.
If we believe you have breached these Terms, we may suspend or terminate your access without notice. You will remain responsible for any outstanding payments up to the termination date.
17. Entire Agreement
These Terms of Service, together with any posted policies or rules, constitute the entire agreement between you and Inochroma regarding your use of our Services.
Any prior agreements or communications, whether oral or written, are superseded by these Terms.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
18. Governing Law
These Terms of Service and any separate agreements for our Services shall be governed by and interpreted in accordance with the laws of Canada.
19. Changes to Terms of Service
You can review the latest version of our Terms of Service at any time on this page.
We reserve the right to update or revise these Terms. It is your responsibility to check this page periodically.
Your continued use of the Inochroma gray hair solution website after changes are posted constitutes your acceptance of the updated Terms.
20. Contact Information
Questions about these Terms of Service can be sent to:
📧 info.inonex@inochroma.ca
